Privacy Policy for bd9t

1 Information We Collect

bd9t collects personal data in several ways — directly from you when you register and use the platform, automatically through your interactions with the site, and in limited circumstances from trusted third-party sources. The categories of personal data we collect include the following:

1.1 Information You Provide Directly

• Registration data: Your full legal name, date of birth, email address, mobile phone number, and any username or display name you choose during the account creation process.
• Identity verification (KYC) documents: Government-issued photo identification such as your National Identity Card (NID), passport, or driving licence. We may also collect a selfie photograph for biometric verification purposes where required.
• Payment and financial data: Your preferred payment method details — such as the mobile wallet number associated with your bKash, Nagad, Rocket, or Upay account, or your bank account or card details where applicable. Note that bd9t does not store full card numbers; card data is handled by our PCI-DSS-compliant payment processors.
• Communication data: Any messages, emails, or chat transcripts you send to the bd9t support team, including the content of support tickets and complaint submissions.
• Responsible gaming preferences: Any deposit limits, session time-out settings, self-exclusion requests, or cooling-off period requests you submit through your account settings or by contacting support.

1.2 Information Collected Automatically

• Device and technical data: Your IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage and behavioral data: Pages visited, games played, bets placed, session duration, click paths, search queries within the platform, and feature interactions.
• Transaction logs: A complete record of all deposits, withdrawals, bets, game rounds, and bonus activations associated with your account, including timestamps in Bangladesh Standard Time (BST, UTC+6).
• Geolocation data: General location information derived from your IP address. bd9t does not collect precise GPS coordinates.
• Cookie and tracker data: Data collected via cookies, web beacons, and similar technologies as described in Section 4 of this Policy.

1.3 Information from Third Parties

• Identity verification providers: Where we use a third-party KYC service to verify your identity documents, that provider may share verification results and associated metadata with bd9t.
• Payment processors: Our payment partners may share transaction confirmation data, payment status updates, and fraud-screening results with bd9t as part of the payment processing flow.
• Anti-fraud and AML screening: bd9t may receive data from third-party anti-money laundering (AML) screening providers when conducting enhanced due diligence on player accounts or transactions.

2 How We Use Your Data

bd9t uses the personal data we collect for clearly defined purposes. We do not use your data for any purpose incompatible with the reasons for which it was originally collected. Our primary uses of personal data are as follows:

3 Legal Basis for Processing

bd9t processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question:

• Contractual necessity: The majority of our data processing is necessary to perform the contract we have with you as a registered player — including account management, bet processing, and payment facilitation. Without this data processing, we cannot provide the bd9t service.
• Legal obligation: Certain processing activities — particularly KYC identity verification, AML screening, and transaction record-keeping — are required by applicable legal and regulatory obligations. We process data for these purposes regardless of consent.
• Legitimate interests: We process some data on the basis of our legitimate interests as a platform operator, including fraud prevention, platform security, responsible gaming monitoring, and general platform analytics. We balance these interests carefully against your privacy rights.
• Consent: Where we process data for optional purposes such as marketing communications or optional analytics cookies, we do so only on the basis of your freely given, specific, and informed consent. You may withdraw consent at any time without penalty.

4 Cookies and Tracking Technologies

bd9t uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, analyze usage patterns, and deliver a more personalized experience. The following types of cookies may be set when you visit the bd9t platform:

You can manage your cookie preferences through your browser settings at any time. Most modern browsers allow you to block, delete, or receive notifications about cookies. Please note that disabling strictly necessary cookies will impair your ability to use the bd9t platform, including logging in and placing bets. For full instructions on managing cookies in your browser, please consult your browser's help documentation.

5 Data Sharing and Disclosure

We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank (DBBL), and City Bank — to process deposits and withdrawals associated with your account.
• KYC and identity verification providers: Specialist third-party services that verify the authenticity of identity documents submitted during account registration or enhanced verification checks.
• Game content providers: Studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe may receive session identifiers and game-round data required to deliver and settle their games. They do not receive your full personal profile.
• Anti-fraud and AML screening services: Third-party compliance services that help us detect suspicious activity, verify source of funds, and meet our anti-money laundering obligations.
• IT infrastructure and hosting providers: Cloud infrastructure and hosting partners who store and process platform data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by a lawful order or legal obligation. Where legally permitted, we will notify you of such disclosures.
• Professional advisors: Legal counsel, auditors, and financial advisors who are bound by confidentiality obligations and who require access to data in connection with legitimate advisory services.

All third parties with whom bd9t shares personal data are required to implement appropriate technical and organizational security measures and to process your data only in accordance with our instructions and applicable data protection law.

6 Data Retention

bd9t retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and registration data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure — in accordance with standard AML and financial record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission, or longer where required by applicable law or an ongoing regulatory investigation.
• Transaction and betting records: Retained for a minimum of five (5) years from the date of each transaction, as required for financial audit and AML compliance purposes.
• Customer support communications: Retained for three (3) years from the date of the relevant interaction, to enable dispute resolution and quality assurance review.
• Marketing consent records: Retained for as long as you remain subscribed to marketing communications, plus three (3) years after withdrawal of consent as evidence of the consent lifecycle.
• Analytics and behavioral data: Aggregated and anonymized after twenty-four (24) months; individual-level behavioral data is deleted or anonymized within that period.

When your personal data is no longer required, bd9t will securely delete or anonymize it in accordance with our internal data disposal procedures. Anonymized, aggregated data that cannot be used to identify you may be retained indefinitely for statistical analysis and platform improvement purposes.

7 Your Privacy Rights

bd9t respects your right to control your personal data. Depending on applicable law, you may have the following rights in relation to the personal data we hold about you:

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Privacy Rights Request". We will respond within thirty (30) calendar days of receiving your request. We may need to verify your identity before processing your request to prevent unauthorized access to your data. There is no charge for submitting a rights request unless the request is manifestly unfounded or repetitive, in which case a reasonable administrative fee may apply.

8 Data Security

bd9t takes the security of your personal data seriously and has implemented a comprehensive set of technical and organizational measures designed to protect your data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• TLS / SSL encryption: All data transmitted between your device and the bd9t platform is encrypted using 256-bit Transport Layer Security (TLS). Our SSL certificate covers all pages and subdomains of the platform.
• Encrypted data storage: Sensitive personal data — including KYC documents, payment account references, and authentication credentials — is stored in encrypted form at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data within bd9t is restricted to authorized personnel on a strict need-to-know basis. All staff with access to player data undergo regular data protection training.
• Two-factor authentication (2FA): bd9t supports 2FA for player accounts and mandates 2FA for all internal staff accessing production systems containing personal data.
• Automated anomaly detection: bd9t employs real-time automated monitoring systems that detect unusual login patterns, suspicious transaction behavior, and potential data breach indicators.
• Regular security audits: Our platform undergoes periodic security assessments and penetration testing carried out by independent third-party security specialists to identify and remediate vulnerabilities proactively.
• Incident response: In the event of a data security incident affecting your personal data, bd9t will notify affected players and relevant authorities within the timeframes required by applicable law. Notification will be sent to the email address registered on your account.

9 Third-Party Services

The bd9t platform integrates with a number of third-party services to deliver a complete gaming experience. These include game content providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe; payment processors including bKash, Nagad, and Visa; and technical infrastructure partners. When you interact with content or services delivered by these third parties on the bd9t platform, those providers may process limited data about you — such as session tokens or transaction references — in accordance with their own privacy policies.

bd9t is not responsible for the privacy practices of third-party service providers beyond our contractual data processing agreements with them. We recommend that you review the privacy policies of any third-party services you interact with. All third-party providers integrated into the bd9t platform have been assessed for compliance with appropriate data protection standards before integration.

The bd9t platform may contain links to other pages within this site. This Privacy Policy does not extend to any external websites. bd9t does not include links to external third-party websites from within the platform's content pages.

10 Updates to This Policy

bd9t may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to the platform. The "Last Updated" date at the top of this page reflects the date on which the current version came into effect.

Where changes to this Policy are material — meaning they significantly affect how we process your personal data or the rights available to you — bd9t will notify registered players by email at least fourteen (14) days before the changes take effect. For minor or clarificatory changes, we may update the Policy without separate notification.

Your continued use of the bd9t platform following publication of an updated Privacy Policy constitutes your acknowledgment of the revised version. We encourage you to review this page periodically to stay informed about how bd9t protects your personal data. If you have any questions about this Policy or about a specific update, please contact our support team at [email protected].